The Volaris Airlines CTG Terminal offers special assistance services to passengers with disabilities or special needs. Whether you require wheelchair assistance, priority boarding, or any other assistance, the terminal is well-equipped to meet your needs. Not only this, the staff of Volaris Airlines is always available there to assist its passengers with all the airport procedures, including check-in, finding the right gate, understanding announcements, handling luggage, and arranging boarding passes. Moreover, the Main Terminal of Rafael Nunez International Airport offers exclusive amenities, such as premium lounges, dining options, retail stores, free Wi-Fi, clean restrooms, dedicated customer service counters, sleeping pods, a prayer room, and medical stores, ensuring a convenient and pleasant travel experience for all passengers. To learn more about the services available at the terminal, continue reading the guidebook till the end.
| Volaris Airlines CTG Terminal Arrivals & Departures | Main Terminal |
| Airport Code | CTG |
| Airport Name | Rafael Nunez International Airport |
| Rafael Nunez International Airport Address | Cl. 70, Cartagena de Indias, Bolívar, Colombia |
| Counter Hours | 24 Hours |
| Rafael Nunez International Airport Contact Number | +57 56931351 |
| Volaris Airlines Official Website | https://www.volaris.com/ |
| Official Facebook | https://www.facebook.com/viajavolaris/ |
| Official Twitter | https://x.com/viajaVolaris/ |
| Official Instagram | https://www.instagram.com/viajavolaris/ |
| Official YouTube | https://www.youtube.com/@viajavolaris/ |
Check List of Volaris Airlines Terminals.
| Airport counter check‑in | Self‑service kiosks |
| Flight status displays & departure/arrival boards | Baggage drop & checked baggage handling counters |
| Online and mobile app check‑in options | Lost, delayed or damaged luggage support |
| Ticket booking and reservation support at the terminal desk | Flight changes, cancellations & rescheduling assistance |
| Charging stations for devices | Wheelchair & special assistance |
| Support for unaccompanied minors | Free Wi-Fi access |
Overall, passengers can feel comfortable and relaxed at the Volaris Airlines CTG Terminal. With dedicated assistance services for travelers with special needs, supportive staff available at every step, and a wide range of modern amenities, the terminal ensures convenience from arrival to boarding.
At CTG, Volaris Airlines arrivals are processed through Main Terminal.
Yes, you can upgrade your seats at the Main Terminal by speaking with the Volaris Airlines staff at the help counters.
Volaris Airlines operates all its flights from Main Terminal of Rafael Nunez International Airport.
All scheduled departures of Volaris Airlines take place from Main Terminal at CTG.
You can access comfortable seating areas, free Wi-Fi, cafes, a VIP lounge, and more at Main Terminal.